Guests scan the table’s QR code, ask about your menu and order by chat on their own phone. Every order lands on your staff board, and your team stays in charge from confirm to served.
Real screenshot: a guest at Broadnet Cafe asks which fresh juices there are, and the AI waiter answers from the menu, with Arabic names alongside.
From scan to served
The QR code on the table opens the chat in the phone’s browser. Nothing to install, no sign-up.
Answers come from your own menu, in the guest’s language. The guest checks the order and confirms.
The order lands on your board as Awaiting staff. Your team confirms it and it moves to In kitchen.
A live bill with the service charge and tax you set. Guests can split it, then pay the way they do today.
Built for a real service
Awaiting staff, In kitchen, Served. Stations as tabs. Out of stock in one tap.
A Gulf-dialect question got a natural answer in the restaurant’s own dialect.
Tested in English, Arabic and Spanish; most other languages answer too.
Honest limits
Knowing the limits up front saves you a bad surprise on a busy night.
Orders appear on the WaiterPilot board and kitchen screen. Your team rings the sale up in your own till.
Guests see the bill and can split it, then pay the way they pay today.
It answers from the menu information you give it. Your staff have the final say on every allergy question.
It works alongside your printed menu and frees servers from taking orders, so they can look after guests.
Software that takes table orders by chat. Guests ask about the menu and order on their own phone; your staff still make and serve the food.
No. They scan the QR code on the table and the menu opens in their phone's browser. There is no account and no sign-up.
Setup is free and the first 30 days are free. After that it is $200 per location per month, with no contract and 0% commission on your orders. No tax is added.
It works alongside it, not inside it. WaiterPilot has no POS or printer connection, so your team enters the sale in your till as they do today.
Guests chat in their own language. We have tested English, Arabic (several dialects) and Spanish, and it answers most other languages too. The guest screen's buttons are in English or Arabic, and dish names show as written on your menu.
Most restaurants are live within two weeks of the first call. Send us your menu as a PDF or photos; we load it, you check it before going live, and we print your QR cards and train your staff. There is no hardware to buy.
WaiterPilot Research
Pick by the job: POS order-and-pay if guests pay by phone, a QR menu to read, tablets for a device per table, an AI waiter to order by chat in their language.
8 min read
WaiterPilot Operations
Yes. Orders go to a staff board and kitchen screen, and staff ring the sale into their own till. What that costs you, who it suits and who should skip it.
8 min read
WaiterPilot Research
Barely. The best peer-reviewed study found about 1% more per check and 10% shorter meals. The 20-30% claims trace to a hypothetical and vendor marketing.
7 min read
Try a sample order now, or book a 20-minute demo and we'll run it on a dish from your menu.
Questions first? Write to sales@waiterpilot.com or call 1-866-767-7782.